- Promoted from DevOps Engineer (Dec 2022)

- Migrated existing IaC from Terraform to Pulumi to solve existing automation issues during pipeline runs. This increased reliability of running setup of new environments.

- Implemented a new CICD process for running end-to-end tests in an automated, filtered, pipeline during our PR process increase code quality.

- Implemented Code Security and Bill of Materials Analysis tooling (Snyk SCA, Snyk SAST, & Anchore Syft/Grype for containers).

- Migrated from single Windows VM for build server to Linux based VM Scale Sets which decreased cost and increased reliability.

- Migrated from 8 Windows VMs for automated selenium test runners to kubernetes cluster which decreased cost, increased testing efficiency, and increased reliability.

- Implemented retention policies on NuGet packages and Container images which decreased storage costs and simplified usage.

- Promoted from Technical Engineering Consultant (Oct 2017) and Customer Support Consultant (June 2015).

- Implemented Agile Methodology and Git source control into our workflows and process, resulting in faster velocity and more repeatable results.

- Technical Lead for over 200 products.

- Supported 4-6 products per two week sprint, writing new code, refactoring, or fixing bugs per Product Owner requests.

- Implemented Automated Testing (Unit Testing first) with automated builds. To date, we have rolled out the automated testing to approximately 15 – 20% of our code for products, which has reduced our defect count by 20% so far. As the team becomes more confident and comfortable, we will continue to expand the coverage, with an expectation of reaching 80% coverage by 2022.

- Managed the team Wiki and have built over 80% of documentation.

- Implemented workflow for MSI package into our team and, based upon the successful implementation, then implemented for the core product team as well.

- Implemented an automated build system and created numerous internal NuGet packages in a private repository to assist with release process, resulting in a development-hour decrease of 80% for upgrades (3 days to sub 1 day).

- Implemented a release pipeline in Azure DevOps with automation in Azure for building QA testing VMs on the fly, reducing overhead and costs in Azure by 20% for our team.

- Implemented a mock API web server which allowed QA to test against a mock API and validate custom tools were working prior to sending to client; this resulted in a 40% reduction in defects.

Troubleshot, diagnosed, and repaired phones, tablets, and computers.